Terms and Conditions for Logistics Services

Welcome to our logistics services. These Terms and Conditions govern your use of the transportation, supply chain, and related services provided by our company. By engaging with our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Definitions

• "Our Company," "we," "us," or "our" refers to the logistics provider operating from 545 METRO PLACE SOUTH, SUITE 435, DUBLIN, OH, 43017.
• "Client," "you," or "your" refers to the entity or individual utilizing our logistics services.
• "Services" refers to all logistics, supply chain management, transportation, warehousing, and related offerings provided by our company.
• "Shipment" refers to all goods, materials, or products tendered to us by the Client for transportation or warehousing.

2. Service Agreement and Scope

These Terms constitute the entire agreement between you and our company concerning the Services. Any additional or differing terms must be agreed upon in writing by both parties. Our Services include, but are not limited to, freight forwarding, customs brokerage, warehousing, distribution, and other supply chain solutions, as detailed in specific service agreements or quotes.

3. Client Responsibilities

You are responsible for:

• Providing accurate and complete information regarding the Shipment, including contents, weight, dimensions, value, and any special handling instructions.
• Properly packaging, labeling, and documenting the Shipment to ensure its safe transportation.
• Ensuring that all Shipments comply with applicable laws and regulations, including those related to hazardous materials, imports, and exports.
• Prompt payment for all Services rendered as per agreed-upon payment terms.
• Indemnifying our company against any losses or damages arising from your failure to meet these responsibilities.

4. Our Company's Responsibilities

We will:

• Perform the Services with reasonable care and skill.
• Adhere to agreed-upon delivery schedules, striving for efficiency and timeliness.
• Maintain appropriate licenses and insurance for the Services provided.
• Keep you informed of the status of your Shipments as reasonable and practicable.

5. Limitation of Liability

Our liability for loss, damage, or delay to any Shipment is limited to the extent provided by applicable international conventions, national laws (e.g., Carmack Amendment for domestic US shipments), or specific agreements between our company and the Client. In no event shall our company be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, income, or business opportunities, regardless of whether we had knowledge of the possibility of such damages.

Clients are encouraged to obtain adequate insurance for their Shipments. Our company can assist in arranging insurance coverage upon request and subject to additional charges.

6. Claims

All claims for loss, damage, or delay must be submitted in writing to our company within a specified period from the date of delivery or, in the case of non-delivery, from the expected delivery date, as per relevant statutes or international conventions. Failure to adhere to these time limits may result in the denial of the claim.

7. Fees and Payment

Fees for our Services will be outlined in a separate quote or service agreement. Payment terms are strictly adhered to, and late payments may incur interest or other charges. Our company reserves the right to exercise a lien on any Shipment for unpaid charges.

8. Force Majeure

Our company shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil commotion, labor disputes, natural disasters, governmental regulations, or widespread epidemics/pandemics.

9. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Franklin County, Ohio.

10. Amendments

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our official communications channels, and your continued use of our Services after such changes constitutes your acceptance of the new Terms.

11. Contact Information

For any questions or concerns regarding these Terms or our Services, please contact us at:

Our Company Address: 545 METRO PLACE SOUTH, SUITE 435, DUBLIN, OH, 43017

Phone: +1 (234) 256-5201